Gamers Nexus has released a deconstructing video Defense of NZXT of its Flex Gaming PC purchase and rental program. In it, host Steve Burke says the company is still misleading customers, despite adjustments made in response to his previous video in which he called the program “A scam.”
NZXT said in his reply This week it will clarify details about its Flex program, which gamer Nexus criticized for having specs that sometimes change “day-to-day.” The company has appeared to update the specs and performance numbers for its flagship builds. But Gamer’s Nexus reported that it still saw issues like inconsistent FPS numbers and an FAQ that shows NZXT’s for sale Player: Three Prime build uses an RTX 4090 graphics card, with its specs saying otherwise. despite
The FAQ entry Brick appears to be mentioned now, but as of this writing, “Which GPU is right for me?” An entry with the title still exists. That lists the RTX 4090 and its benefits. Burke says such inconsistencies are a problem for potential customers.
The fact that NZXT misrepresented its product, even after its announcement, as being a 4090 when it still had a 4080 Super…seems that NZXT also changed its specs. cannot continue If NZXT can’t keep up with it… how are they expecting the customer to keep up with it?
Gamers Nexus offered other criticisms of the company’s rental program, from “unfair packaging” to damage fees with high limits that exceed the cost of equivalent non-rental versions of the PC, to manufacturer-based advertising videos that are present despite what the company says. It had “pulled all influencer-led Flex advertising.” NZXT did not immediately respond to our request for comment on the new video.
Gamers Nexus said Thursday that it is working on a deeper investigation, and its video ends today with Burke saying it has received “numerous related tips” from former employees and customers.
