Los Angeles – CarParts.com, Inc. (NASDAQ: PRTS), an established online retailer for automotive parts and accessories, has introduced a new membership program, CarParts+, aimed at enhancing the online shopping experience for vehicle maintenance products and services. The program is available for an annual fee of $79 and adds a host of benefits including roadside assistance, shipping incentives, and premium customer support.
CarParts+ members will have access to services covering 24/7 roadside assistance, 15-mile tow, battery boost, tire replacement, lockout service, and emergency fuel delivery. The program also offers free shipping on more than half a million eligible items and doubles the return window, extending it from the standard 30 days to 60 days for online returns. In addition, membership provides VIP customer service featuring a dedicated phone line and text-to-chat support for faster support.
Aurelia Pollet, Senior Director of Customer Experience at CarParts.com, emphasized the convenience that CarParts+ aims to provide customers, stating that the program is essential for vehicle owners to keep their vehicles in good condition. Designed to help by offering tools and support.
This initiative by CarParts.com reflects the company’s commitment to innovation and customer-oriented service. By bundling various benefits into a single membership, CarParts.com is offering a comprehensive solution for car owners looking for a more streamlined and profitable approach to managing their automotive needs.
The launch of CarParts+ is based on a press release statement and represents the company’s latest efforts to meet the emerging demands of the online automotive parts market.
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